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Kaid Kralkay from Infiniti replied to my email inquiry very promptly and attended to my vehicular needs better than any other salesman I've worked with. I met with him and he was truly interested in my needs from a vehicle and was informative, calm and most importantly not pushy and hurrying me into a vehicle sale that wasn't right for me. After many hours with me and many questions and concerns answered I decided on leasing a 2021 QX50 and it is the perfect vehicle for me, I love it! Kaid Kralkay was there for me throughout the whole process of leasing and until the end when the keys were in my hands and I was driving away. I highly recommend working with Kaid Kralkay and all the positives he has to offer as an Infiniti sales and lease consultant.
a month ago
We purchased our new vehicle through sales consultant Kaid Kralkay. He was the key reason we purchased here. He was pleasant, very well informed on all types of vehicles, and worked very hard for us. He also knew when to step back and allow us time. He personally saw to the add-ons and always followed up any questions we had. We strongly recommend him.
2 months ago
Awesome staff, professional service !
5 months ago
We originally planned to go with a different make of car however, after working with Sean Kirk we realized why we stick with infinity. Sean our salesman went above and beyond to respect our social distancing requests. He was very accommodating with all our requests and went far beyond our wishes. He drove our car to Prince Albert from Saskatoon and wore his mask the whole time, wore plastic gloves and sterilized the car with the windows down before we took ownership. We know he wore the mask because we seen him in town test driving our trade in with his mask on the whole time! Talk about trust! Sean worked after hours to bring our car to us with no complaints knowing that we hadn’t even test driven it yet and could have refused the car the whole time. He had everything prepared after our test drive for us to take ownership. When buying a car we always feel pressure to purchase and with Sean he pointed out the positives and respected all our requests and made us feel comfortable in his presence which in return ensured we are a returning customer. Infinity you are very lucky to have Sean on your team as he is a valuable employee who will keep your customers happy and returning time and again. Thanks for the experience, Greg and Kristen
6 months ago
Aiden from parts department was incredibly knowledgeable and helpful each time I called in with questions today. He was very accommodating and friendly. I appreciate how he handled customer service for me and I will be telling others about him at Infiniti. Thanks again! (Edit to correct this gentleman's name in which I had completely botched in the first revision of my review)
a year ago
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